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Think of it as your own personal assistant but instead of one staff, you get a team at a cost of 1 staff who can do Data Entry and Technical Support to all Supported Software.
You can check out all supported software on this link https://roadmap.obi.services/supported-software#/roadmap
The hours are deducted per task/ticket that is worked on. We will not deduct anything from your hours if no ticket has been submitted.
1 credit is equivalent to 1 minute. 180 credits remaining refers to 3 hours unused credits on your account. Eg. Your account has 300 credits and you requested a task that took 25 minutes to complete. You will then have 275 credits left on your account.
No, Hours will reset monthly based on the plan you purchased.